Privacy Policy

Privacy Policy For Bworld solutions

Introduction
At Bworld Solutions, we take the privacy and security of our customers’ data very seriously. This privacy policy describes how we collect, use, share, and protect your personal information when you visit and interact with our website, https://www.bworldsolutions.co.ke/.

Information We Collect
Contact Information: Name, email address, physical address, phone number.
Order Information: Products purchased, billing and shipping information, payment details (processed securely through third-party providers).
Technical Information: IP address, browser type, operating system, device information, pages visited, referring URLs, time spent on the site.
Account Information: Usernames, passwords (stored in an encrypted format), preferences, order history.
Other information: Any other information you directly provide to us through customer support inquiries, surveys, or promotions.

How We Use Your Information
To process orders and transactions: To fulfil orders, process payments, communicate order status, and ship products.
To improve our website and services: To understand how customers use the website, personalize experiences, and improve our offerings.
To communicate with you: To provide customer support, send promotional offers (only with your consent), and share important account updates.
To prevent fraud: To protect our business and customers from fraudulent activities.
To comply with legal obligations: To comply with applicable laws, regulations, and legal requests.
How We Share Your Information
Service Providers: We share necessary information with trusted third-party service providers to help us operate the website, process payments, ship orders, and provide customer support.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.
Legal Requirements: We may disclose your information as required by law, court orders, or to protect our legal rights or defend against claims.
Your Choices and Rights
Accessing and Updating Information: You can access and update your account information by logging into your account on our website.
Marketing Communications: You may opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of our emails.
Data Deletion: You have the right to request the deletion of your personal information. Please contact us directly to make such requests.
Cookies: Most browsers allow you to manage cookies. You can block or delete specific cookies from our website; however, this may impact the functionality of some website features.
Security Measures
We implement appropriate technical, administrative, and physical safeguards to protect personal information against unauthorised access, loss, or misuse. These measures include encryption, firewalls, access controls, and regular security reviews. Please note that no data transmission over the internet is 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
International Data Transfers
Since we are a Kenyan-based business, your information will be used and stored in Kenya. If you are accessing our website from outside Kenya, be aware that your data may be transferred to and processed under Kenyan data protection laws, which may offer different protection levels than your jurisdiction.
Changes to This Policy
We may update this policy periodically. We will notify you of material changes by posting a notice on our website or via email. The “Last Updated” date at the bottom of the policy indicates when changes were last made.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@bworldsolutions.co.ke
Phone:
Last Updated: March 28th, 2024